In the second episode of LetHub’s podcast, we discuss the evolution of property management industry and the use of proptech, especially amidst the COVID-19 pandemic. Our guest is Lauretta Enders, Vice President of Emerald Property Management, situated in Calgary, Alberta. Emerald is a local and family-owned business and they are celebrating 50 years of being in the business managing properties so their experience in the property management industry is invaluable. Emerald property management works with single-family, multi-family homes, apartment buildings, home-owner associations as well as commercial properties.
Here, Lauretta walks us through her tech stack for capturing leads, scheduling appointments, communicating with tenants, and more - helping her grow the family business into a thriving property management company with 3000+ units. Her initiatives for their clients, and the people that reside on their properties are nothing short of incredible. Listen to their story now!