Effective Date: Feb 15, 2018
LetHub “www.lethub.co”, owned by Grit AI Tech Inc., provides Property Managers, Landlords and Renters with a tool to schedule viewing times, pre-qualify renters, run ID verification checks, troubleshoot and submit maintenance requests, submit and view online rental applications, and run credit, background and social media checks.
USE OF THE SITE IS VOID WHERE PROHIBITED. BY USING THE SERVICE OR THE SITE, YOU REPRESENT AND WARRANT THAT YOU ARE 18 OR OLDER, A U.S. OR CANADIAN RESIDENT, AND THAT YOU AGREE TO AND TO ABIDE BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.
BY USING THE SERVICE OR THE SITE, YOU ACKNOWLEDGE THAT THE SERVICE AND THE SITE ARE CURRENTLY IN A “BETA-TEST” MODE, AND MAY EXHIBIT ERRATIC BEHAVIOUR, INCLUDING CRASHES, SECURITY LEAKS AND OTHER ERRORS FOR WHICH LETHUB SHALL NOT BE RESPONSIBLE.
LetHub provides landlords and property managers with an online administrative dashboard from which they can monitor their rental properties, schedule showing/viewing times, pre-qualify renters, manage maintenance requests, run ID verification checks, receive online rental applications and run credit and background checks. It is an end-to-end service that helps landlords find the best tenants in the most automated way.
For renters and prospective tenants, LetHub provides a chat assistant that can schedule viewing time/s for multiple rental properties with the same user profile/account, prequalify them, answer specific questions, and troubleshoot and submit maintenance requests.
We intend to expand the web application’s capabilities in the future for a smoother customer experience.
You must provide your full legal name, a valid email address, and any other information requested in order to complete the signup process. You are also responsible for keeping your email address up to date, so we can send you important notices.
You acknowledge that your use of the Service may require access to and use of any information collected and/or stored on behalf of LetHub in connection with or derived from your use of the Service in a manner that is not directly identifiable with you or any other user of the Site. For the purposes of these Terms and Conditions, such data shall be considered to be User Content (as defined below).
If you wish to cancel your account, you must do so via the Site or by sending us an email at support@LetHub.co. We will not accept a phone request to cancel your account. If you cancel your account, any or all of your information may be immediately (or at some point in the near future) irrevocably deleted. You should save a copy of anything important before cancelling your account. Conversely, information you post or otherwise furnish to us, including personally identifiable information, may remain on our servers indefinitely (for example, as backups) after you delete it from public areas of the Service or request cancellation of your account.
We may use social media log in button/s for you to log in to the Site and Service. Any information collected from your social media profile is used to enhance and improve the Service.
We use third-party identity verification Service to help ensure that users are who they say they are prior to enabling certain features of the Service, such as electronic payments and the ordering and requesting of credit reports. Once your identity has been verified, we may also display a badge or other indicator to let other users know that you’ve successfully completed the verification process. However, we neither control nor guarantee the accuracy of any identity verification service, so you should always take the same precautions in dealing with others through our Site that you would in person.
Third-party content providers own the copyright in content that is original to them. All other trademarks and service marks appearing on the Service are the property of their respective owners, including, in some instances, LetHub. All rights are reserved.
You agree not to encumber, license, modify, publish, copy, sell, transfer, transmit or in any way exploit, any of the content of the Service (including the Site Materials other than your own User Content (defined below)), nor will you attempt to do so. You agree not to copy, redistribute, publish or otherwise exploit material which you download from the Service, except as expressly permitted herein, without the express prior written permission of LetHub and the owner of such Site Materials (from whom you are solely responsible for obtaining permission). You further agree and acknowledge that you will not acquire any ownership rights (including any rights to license such material) by downloading material from the Service or by paying any fees or charges.
You agree to pay all fees and applicable taxes incurred by you or anyone using your user account, and acknowledge that LetHub may change the pricing, fees and charges for any Service at any time without notice. All fees and charges are in the local currency of the jurisdiction in which the particular landlord is located. The fees and charges are exclusive of any shipping, insurance costs or any taxes, duties or other charges of any kind that may be imposed by any federal, provincial or local government entity for the Service, the payment of which you shall be responsible for.
By providing us with your banking, credit/debit card, or other payment information, you authorize us to use it and disclose it to Stripe, PayPal or any other payment gateway providers for the purpose of processing the payments you authorize on the Service. Payment gateway providers may also aggregate your information for other purposes, and may disclose your Personal Information when necessary to comply with the law.
You agree that all payments made via the Site are final. No refunds will be given, except in our sole and absolute discretion.
LetHub charges a subscription fee to landlords and property managers (users) to use the web portal and chat assistant. Subscriptions renew every three, six, or twelve months on the date subsequent to account creation date. Accounts cancelled will be deactivated at the end of subscription cycle and no refunds will be issued for any plans. Accounts reactivated will restart the three, six or twelve month payment cycle according to the new start date.
Annual and Bi-annual accounts (Premium plans) will be deactivated once the 6 or 12-month period ends. Annual and Bi-annual accounts need to be renewed a month before end of subscription. Any accounts not paid will be deactivated. A cancellation fee of six month’s current charge will be applied to cancellations made during the 6 and 12-month term.
LetHub at some circumstances can charge an account set up fee to all its users (landlords and property managers).
As a user of the Site, you agree that your User Content, and your conduct on the Site will not:
In addition, you shall not, and your activities on the Site and in connection with the Site Materials will not:
If you are a tenant:
If you are a landlord or property manager:
Credit-report and background check-report functionality is provided by our third-party credit reporting agencies and/or companies and may not be available for all users or at all times for various reasons, including reasons beyond our control or about which we may not have specific information. If you are unable to order, share, request, or view a credit report or background check report using the Service, you should contact the person requesting or being asked to provide the report via the contact information he or she has listed on LetHub to discuss the matter directly. You may also contact LetHub at support@LetHub.co for assistance.
We are not a credit bureau and do not control the contents of credit reports, including reports obtained through the Service and/or any other third party provider. We are NOT responsible for the contents of any credit report or background check report or any credit score, whether correct or incorrect. Credit reports and background check reports can contain information that is incorrect, incomplete, or not up to date, and reports are not a substitute for carefully reviewing and independently verifying all information contained in a rental application and interviewing a prospective tenant. If you believe that any information contained in your credit report or background check report is inaccurate or incomplete, you have the right to dispute it. To dispute the contents of your credit report, please contact the report provider via email or telephone as described on your credit and background check report.
LetHub does not guarantee the predictive value of the scores produced by third party companies. Neither LetHub nor its officers, employees, agents, subsidiaries, affiliated companies or third party contractors, licensees or suppliers shall be liable to you for any damages, losses, costs or expenses incurred by you resulting from any failure of the score used to accurately predict apparent worthiness or loss potential of its applicants and landlords.
You are solely responsible for your interaction with others that you come in contact with through the Site. We reserve the right, but have no obligation, to monitor and/or manage disputes between you and other users of the Site. If you have a dispute with other users, you release the LetHub Parties (defined below) from losses, liabilities, claims, demands, and damages (whether direct or indirect, actual or contingent) of every kind and nature, known and unknown, suffered or incurred by you and arising out of or in any way connected with such dispute. Without limiting the generality of the foregoing, the following are considered to be disputes for which LetHub shall not be responsible:
LetHub’s tenant selection and confirmation features are designed to make communication between landlords and prospective tenants easier; neither these features nor other aspect of the Service are intended to create any kind of contract or other legal obligation between a landlord and a prospective tenant (or between anyone else, for that matter). Just like in the offline world, you should wait until a written rental or lease agreement is signed by both the landlord and tenant before relying on any tenancy you arrange using LetHub.
any of which is a “Change”. Any such Change will be effective immediately upon notice by posting the Change on the Site or by any other method of notice LetHub deems appropriate. Any use of the Service by you after notice of a Change constitutes acceptance by you of such Change.
LETHUB MAY DISTRIBUTE CONTENT SUPPLIED BY THIRD PARTIES AND USERS OF THE SERVICE AND MAY PROVIDE LINKS TO EXTERNAL LOCATIONS OPERATED BY THIRD PARTIES. ALL COMMUNICATION EXPRESSED OR MADE AVAILABLE BY THIRD PARTIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, BY OTHER USERS, IS SOLELY MADE BY THE RESPECTIVE AUTHOR(S) OR DISTRIBUTOR(S), AND THE LETHUB PARTIES DO NOT GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS THEREOF, OR ITS MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE; NOR DO THEY MAKE ANY GUARANTEE, ENDORSEMENT OR WARRANTY WITH RESPECT THERETO. YOU ACKNOWLEDGE THAT IT IS YOUR SOLE RESPONSIBILITY TO SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY COMMUNICATION AND AGREE TO USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WITH RESPECT TO ALL COMMUNICATION AND TRANSACTIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT. THE LETHUB PARTIES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSSES, LIABILITIES, INJURIES OR CLAIMS IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY TRANSACATION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY. YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT THE LETHUB PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE LETHUB PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF THE SERVICE AND EXTERNAL SITES AND OF LOSS, DAMAGE OR INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
You acknowledge that you do not rely on LetHub to monitor or edit the Service and that the Service may contain content which you find offensive, and you hereby waive any objections you might have with respect to viewing such content. Please bring any inappropriate content or user behavior to our attention at: support@LetHub.co.
You agree to be responsible for obtaining and maintaining all telephone, computer hardware mobile devices and other equipment and software needed for access to and use of the Site and the Service (including any equipment or software required to install or use any upgrades to the Service from time to time) and you will be responsible for all charges related thereto.
LetHub takes claims of infringement of intellectual property rights, defamation and violation of rights of privacy or publicity very seriously. If you believe that any of the material that is or was on our Service infringes or has infringed any rights, including copyrights or trademarks, owned by you, or by an owner for which you are authorized to act, please contact support@LetHub.co.
LetHub shall not be liable for any delay or failure to perform or provide any Service as a result of any causes or occurrences that are outside LetHub’s reasonable control, including without limitation acts or omissions of landlords or tenants, acts of God, war, civil unrest or disruption, terrorism, riots, natural disasters, fire, flood, disruption in fuel or energy supply, labour unrest or strike, or epidemic.
© Grit AI Tech Inc. All Rights Reserved