How to connect your Google or Microsoft email for inquiry automation

1. Click on the plus "+" icon on your dashboard to connect your email

How to connect your email to reply to inquiries automatically

2. Select your ILS provider where you get leads from. If the provider is not present, please add one yourself

3. Select your email provider - Google or MS Office 365 and click on connect.

Note: River doesn't work with custom webmail or the offline version of MS Outlook.

4. Edit your auto-reply response text if you want. This will be your fallback response if River doesn't have a response.

If you see a prompt like the one below, then click on “Advanced”

Connect River to email

5. Click on "Go to"

6. Click on "Allow"

Congrats, you've just automated 70% of your day :-)

Still having issues? Please contact support